Amending & Cancellation

How can I cancel my booking?

You can cancel your booking through the “My Booking” section on our website by using the information provided in your confirmation email.

Making a Booking

Do I need to book in advance?

What type of vehicle can I choose?

How can I know if my reservation has been confirmed?

How early do I need to book my transfer?

Can I include my bicycle, ski, or golf equipment in the booking?

Do I need to confirm my booking after receiving the confirmation email?

Payment & Refund

What are my payment options?

Should I tip the driver?

Is it safe to use my credit or debit card on your website?

Amending & Cancellation

How can I cancel my booking?

What if my flight is delayed?

During the Transfer

What happens if I’ve lost my luggage?

Do you have child seats in your vehicles?

I travel with children, can they travel for free?